The Ropemaker, Emsworth – Access Statement
Contact telephone & email address:
Address: The Ropemaker, Havant Road, Emsworth, Hampshire, PO10 7LF
Telephone: 01243 373363
Email: reservations.emsworth@heartwoodinns.com
Web: www.ropemakeremsworth.com
What3words: ///legs.hunter.goat
Introduction:
A 43-bedroom, pub hotel and restaurant, owned and operated by Heartwood Inns
Limited, in the centre of the historic harbour-side village of Emsworth.
Recently refurbished to a four-star standard of accommodation and with a pub and restaurant in keeping with Heartwood Inns.
Pre-arrival:
Information can be found on: https://ropemakeremsworth.com
Telephone: 01243 373363
Email: reservations.emsworth@heartwoodinns.com
The Inn is located on Havant Road.
Taxis can be ordered from the Inn and our Team are pleased to help with this.
Arrival & car parking facilities:
We have an on-site car park for approximately 50 cars. Two accessible car parking
spaces are clearly marked at the front of the building.
Access is gained from Havant Road, onto our private car park.
The car park is a tarmac finish with parking bays outlined in white paint.
We do not at present have EV charging points in place.
We respectfully request that customers park in designated parking bays.
Main entrance (from car park):
The main entrance from the Inn car park is at the front of the building.
Access is up a slight incline on a block paved surface.
There is a slight lip at the front door entrance.
There is matting in the entrance way leading onto a level timber floor.
The main doors opens outwards, one inner door opens inwards. They are not motorised.
Staff are always on duty to assist if required and, as a minimum, will be located at the restaurant host stand and main bar.
Registration:
Guests who have booked overnight accommodation can register either at our reception desk or we can complete the registration process at a table.
Our registration process is paperless and is completed on one of our portable tablets.
Room keys are available either as a digital key on your mobile phone or as a credit card size plastic key.
Both will provide access to your bedroom and any other door required to give access to your room.
The Ground Floor:
The Pub and Restaurant are located on the ground floor.
Level access is provided throughout.
Floor surfaces are timber.
Seating is available in various spaces around the bar and restaurant.
We are dog friendly and allow dogs in the bar. Assistance Dogs are welcome in the restaurant area whereas unfortunately pets are not permitted.
Background music is played continually at low volume.
There is ample space in which to move around and seating can be moved to accommodate as necessary.
Waiter service is offered throughout the ground floor and specific dietary needs are catered for.
A ‘no smoking’ policy is in effect throughout. This policy includes the smoking of e-cigarettes and any such similar devices as well as all other tobacco products.
Baby changing facilities are available in the Accessible Toilet.
Toilet facilities
There are ladies, gentlemen’s and accessible toilets on the ground floor, situated towards the right-hand side of the restaurant.
The accessible toilet has a wooden floor, emergency pull cord and baby changing facilities. Support rails are situated in the disabled access toilet as well as coat hooks.
Bedrooms
There are 43 bedrooms at the Inn, of which 13 are on the ground floor, and are a variety of room types, offering different features and room sizes.
Our 2 accessible bedrooms are on the ground floor. Level access is provided to these rooms. They have wet-room bathrooms and a visible fire alarm signal.
All other rooms are located over the first and second floors, in two wings of the building.
Our ground floor rooms have wooden floors and tiled bathroom floors.
All other bedrooms are carpeted with tiled bathroom floors.
Some, but not all, beds can be either doubles or twins.
Our snug rooms have either a cabin bed, which has one side flush to a bedroom wall and the other side open, or an open sided double bed. These rooms also have a pouffe as a seat, located at the desk. Our snug rooms are our smallest rooms.
All other bedrooms have seating at the desk and other seating subject to the room type.
A tea tray with a selection of items is in each room along with a cordless kettle, iron and board, television with casting solution.
There is a safe in each room and a fridge in which we provide bottled water.
We do not provide room service.
Well behaved dogs and assistance dogs are welcome.
If advised of assistance being required in the event of an emergency, a staff member will knock on the bedroom door to assist with any evacuation.
The Inn is staffed throughout the day and night and should you require any assistance to evacuate the building, please let our team know on arrival or at registration.
All bedrooms are designated as non-smoking areas. This policy includes the smoking of e-cigarettes and any such similar devices as well as all other tobacco products.
Bathrooms, shower-rooms and WC:
All bedrooms have en-suite bathrooms which, due to the age of the building, vary in shape and size. Some rooms have a walk-in shower with a small step for access, others have a shower over the bath.
One room has a bath tub as well as the walk-in shower, with small step for access.
We have details of each room and can assist with specific requirements.
Patio area / external seating:
There is an external patio seating area at the front of the Inn. Access is up two steps or through the front of the Inn and then to the left of the bar. There is a small ramp in place to clear the door frame and access the patio from the pub.
The patio area to the rear of the Inn is accessed through the front door, through the pub and up a small ramp to clear the base of the door frame.
The same menu is served on the patio as in the bar.
There is ample space in which to move around.
Waiter service is offered throughout and specific dietary needs are catered for.
A ‘no smoking’ policy is in effect in all areas. This policy includes the smoking of e-cigarettes and any such similar devices, as well as all other tobacco products.
Fire Alarm
The Inn has a fully audible fire alarm with sounders positioned around the building. In the event of the alarm being triggered you are asked to evacuate the building to the fire assembly point.
The alarm can be raised at the break glass points positioned around the building or by contacting a member of the Inn Team.
A portable “deafguard” system is available from our Host station should you be hard of hearing.
The fire alarm is tested weekly, usually on a Tuesday.
Contact telephone & email address:
Address: The Ropemaker, Havant Road, Emsworth, Hampshire, PO10 7LF
Telephone: 01243 373363
Email: reservations.emsworth@heartwoodinns.com
Web: www.ropemakeremsworth.com
What3words: ///legs.hunter.goat
Grid references:
SU 73712 06019
Northings (Y): 106019. Eastings (X) : 473712
Decimal:
Latitude: 50.849005
Longitude: -0.0954295
Degrees, minutes, seconds:
Latitude: 50 o 50’56”N
Longitude: 000 o 57’15”W
Hours of operation: 365 days per year, 24 hours per day